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Dhaka Tribune

Govt asks for update on Evaly refunds

The ministry has issued letters to the payment gateways like bkash, SSL, Nagad, Upay and the payment gateway of Southeast Bank

Update : 09 Jan 2023, 03:22 PM

The government has asked local payment gateways to submit information of the funds stuck from crisis-ridden e-commerce platform Evaly's customers.

The info including name of customers, volume of money, mobile number, address and transaction ID will have to be submitted to the Ministry of Commerce by January 22.

The ministry has issued letters to the payment gateways like bkash, SSL, Nagad, Upay and the payment gateway of Southeast Bank, according to a Commerce Ministry official.

In November last year, the central e-commerce cell of the MoC had asked Evaly to submit data within December 11 about the number of its customers and the amount of money stuck in the payment gateways.

But, the company failed to comply with the instruction, prompting the ministry to seek the info from the gateways.

Earlier, the authorities concerned took the decision to refund money of various scam-hit e-commerce companies including Evaly.

The companies are yet to pay around Tk300 crore back to their respective customers, sources said.

Evaly has more than 200,000 customers, it told the ministry.

To date, over 7 million products against purchase orders have been delivered successfully, Evaly claimed in a document.

The volume of customers' stuck funds with 27 such online shopping platforms would be around Tk525 crore, according to central bank data.

Thirteen companies returned around Tk325 crore of the total blocked money to 37,333 customers until January 3 last, according to the Commerce Ministry.

Evaly, however, resumed its operation on October 28 last year following an order of the High Court.

A new five-member board of directors was also formed to run the company.

The new board included former chairman of Evaly Shamima Nasrin, Shamima's mother Farida Talukder Lily, and her sister's husband Md Mamunur Rashid.

The Ministry of Commerce started refunding the money in January last year.

The government authorities concerned have taken multiple steps in the wake of various scandals by dubious e-commerce platforms.

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