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Dhaka Tribune

Nagad provides user info to cops over suspicious transactions with e-commerce sites


A case will soon be filed in this regard

Update : 04 Sep 2021, 01:23 PM

Nagad – the mobile financial wing of Bangladesh Post Office –has handed over user information of a few of its customers to police and regulatory bodies following reports of suspicious transactions with some e-commerce platforms.

Transactions from and to those accounts were suspended and an official complaint was lodged with the Counter Terrorism and Transnational Crime (CTTC). 

The process of filing a case is also underway.


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For the last few days, some unusual transactions were observed in some Nagad accounts affiliated with some controversial e-commerce platforms. 

After analyzing the transactions pattern further, few accounts were suspended temporarily, said a press release

At the same time, the list of the accounts was provided to Bangladesh Financial Intelligence Unit (BFIU), Bangladesh Telecommunication Regulatory Commission (BTRC), and Rapid Action Battalion (RAB) by the most technologically advanced MFS carrier Nagad.


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Nagad’s Head of External Affairs Lt Col Md Kousar Soukat Ali (retd) said: “The government’s mobile financial service Nagad is technologically one of the most reliable operators of our country. 

“It is quite impossible to penetrate Nagad network for any evil intension.”

After its launch on March 26, 2019, Nagad is working to bring and ease the financial transaction of the people in the digital platform.


Also Read - E-commerce sector rife with complaints despite new policy


In the last two and a half years, the operator bagged Tk5.40 crore customers with a daily average transaction of Tk700 crore.


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