As allegations of massive frauds started to pour in, Bangladesh Telecommunication Regulatory Commission in a statement issued on Monday asked citizens to be aware and not respond to phone calls and SMSs that are falsely using the telecom regulator's name.
The BTRC came up with the announcement after several incidents of frauds were reported where citizens were called on their phones or received SMSs asking for their personal and biometric SIM registration information.
In the statement, BTRC Secretary Sarwar Alam said they had observed that some fraudsters were making phone calls and sending SMSs to customers using the name of BTRC, confusing them, and were collecting their personal information like SIM registration details and cash related information (PIN number of bKash and other mobile financial accounts).
The statement further said the BTRC had found instances where fraud gangs were copying and using the BTRC land line number (+88029611111) and mobile number (+8801555121121) when making calls to customers.
The SMSs were being sent using the regulator's name through some mobile operators, it added.
The BTRC is not making any calls or sending any SMSs to mobile network subscribers seeking their personal information or info related to their biometric registered SIM cards (PIN code or password), the statement reads.
The gangs were using illegal technology to conduct such frauds, the BTRC said.
The calls are coming from numbers registered to BTRC and the SMSs were being sent from BD info, Bangladesh info and BTRC info to subscribers asking them for PIN number or cash.
Considering public interest issues, BTRC requested consumers not to respond to such phone calls or SMSs.
If any such call or SMS is found, citizens are requested to notify it to BTRC consumer complaint related call centre at 2872 or email to [email protected], the statement added.
To combat such crime, legal actions are underway with the help of law enforcement agencies.
Thursday, June 04, 2026
