The government is going to establish a call centre to deliver all citizen services under a single toll-free number, State Minister for Information and Communication Technology Zunaid Ahmed Palak said yesterday.
At a press conference held in Bangladesh Computer Council (BCC) auditorium to mark a successful one year of the government, he also said the government has already developed citizen services in different sectors through mobile phone applications and the services will now be much easier through the establishment of National Call Centre.
“All citizens can have this easy number and obtain public services without any cost,” said Zunaid Ahmed Palak.
He added that they have a plan to set up an ICT master plan to develop the sector with the help of South Korea.
“China made the master plan in 1980 for 30 years and South Korea also for 15 years in 2000. We can also do it to pursue our own objectives,” the sate minister said.
Some 34,000 youths are being given training on information technology, he added, saying that training organisations will provide jobs for 60% trainees.
Of the youths, some 20,000 are being provided with basic training. A total of 10,000 young people will be imparted top IT training for quality development.
Palak said some 26,000 people, including 12,000 women, had been trained under “Learning and Earning Project” and training organisations will provide freelancing training for more 55,000 people in two years.
Currently, some 1,000 employees of IT or ITES sector under High Tech Park are giving trainings for mid-level professionals, added the state minister. He said a total of 36 organisations have given training to some 3,000 people under “Skill Enhance Programme” of High Tech Park.
They trained 1,000 people in 2014 and 1,450 are now receiving the training.
Palak stated that all upazilas across the country have been connected with Fiber Optic Network with which 18,132 government organisations will remain connected.
