In a move aimed at enhancing customer service, the Bangladesh Road Transport Authority (BRTA) has announced that its offices will remain open on Saturdays, a weekly holiday in the country.
Muhammad Masum Billah, deputy director (administration) of the BRTA, issued an official order on Thursday outlining the decision.
According to the directive, the BRTA's metro circle and district circle offices will operate on Saturdays until further notice.
This measure is intended to ensure uninterrupted service delivery to the public, the order reads.
This initiative is expected to benefit citizens who often face difficulties accessing BRTA services during regular working days due to busy schedules.
By remaining operational on Saturdays, the BRTA aims to provide greater flexibility and ease of access for customers.
