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State minister: No ransom demand made for Biman email server

Investigations are underway, says Md Mahbub Ali

Update : 26 Mar 2023, 02:24 PM

State Minister of Civil Aviation and Tourism Md Mahbub Ali on Sunday said no one demanded ransom over the alleged hacking incident of Biman Bangladesh Airlines' email server. 

Biman officials' negligence was behind the incident, he said at a book launching event at a Dhaka hotel on Sunday. 

The state minister further added that investigations are currently underway regarding the matter.

Meanwhile, a press release signed by Biman General Manager Tahera Khandker on Thursday claimed that misleading information was being circulated about the temporary shutdown of the email server of Biman Bangladesh Airlines. 

According to the notice, some of Biman Bangladesh Airlines' computers and server were infected by malware on March 18, and the suspected server was immediately isolated and the email service stopped.


Also Read - Risk looms as Biman yet to reclaim hacked email server


Email IDs related to aircraft operational activities were enabled through Microsoft cloud services, it added.

Some employees of Biman said there were still flaws in the mail server and that the data server was disconnected as well.

Meanwhile, Biman Managing Director and CEO Shafiul Azim said the ransomware attack on the email server is not hacking. 

“The affected server is in the process of recovery. There is no problem in communicating with the world in this incident,” he added.

The email server of Biman Bangladesh Airlines is at high risk of data loss with the national flag carrier yet to recover it several days after hackers attacked it with ransomware.

Ransomware in the server has created an opportunity for hacker intrusion and consequently theft of confidential information, and documents on irregularities of employees and money by placing fraudulent orders, officials have said.

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