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Dhaka Tribune

From sourcing to packaging and delivery: Pandamart promises safety and hygiene with 30 minutes delivery

When grocery items are ordered from pandamart, the items are handled and packed with better safety and hygiene in mind

Update : 30 May 2021, 01:55 PM

Over the past year or so, we have become acclimated to changes in our daily lives -- what was one new, has become the norm now. While online order and home delivery of groceries has become common across households and is considered safer than frequent physical trips to kitchen markets and superstores, many still worry about how products are handled before they are delivered. 

Many grocery delivery services fetch groceries from shops or superstores once a customer places an order, while some services, such as Foodpanda’s ‘Pandamart’ cloud stores, have their own warehouses. The first service requires delivery men to collect items from shops, check out and head to the customers' address, while the second one is straightforward -- once an order is placed, a warehouse staff packs the items and hands it over safely to a delivery man. 

So when grocery items are ordered from pandamart, the items are handled and packed with better safety and hygiene in mind because neither does it require a rider to pick and handle the items nor does it involve handling cash at the store. In addition, there is no physical contact with other customers as the stores are designed for delivery only. It means that Pandamart staff are able to stock and pack items with no outside exposure. 

Furthermore, Pandamart staff and foodpanda riders have their temperature checked every day before starting their shift. Wearing masks at all times, sanitizing hands and work surfaces at regular intervals are also standard practices followed by both Pandamart staff and riders. 

Right now, Pandamart offers consumers a selection of around 4,000 grocery and household items. The products are sourced responsibly with freshness, quality and hygiene in mind. Every product goes through quality checks before they are made available for delivery. 

Armed with a network of over 20 cloud stores across major cities, including Dhaka, Chattogram, Sylhet, Khulna, Rajshahi, Rangpur, Dingapur, Bogura, Cumilla, Gazipur, Narayanganj and Savar -- Pandamart dark stores are open 24/7 in Dhaka, and till late into the night in other cities. So, there is no need for heading out with multiple masks on -- instead, groceries can be ordered with the tap of a finger from Foodpanda mobile app or website, and get delivery within 30 minutes. There is an option for contactless delivery on digital payment via bKash or cards that will totally omit physical contact with the rider. 


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