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Dhaka Tribune

Scam-ridden e-commerce companies yet to refund 300C

The volume of customers' money stuck with 27 online shopping platforms was around Tk525 crore

Update : 03 Oct 2022, 05:20 PM

Controversial e-commerce companies such as Evaly, E-orange and Sirajganj Shop were yet to pay around Tk300 crore back to their respective customers.

The volume of customers' money stuck with 27 online shopping platforms was around Tk525 crore, according to Bangladesh Bank data.

Thirteen companies returned over Tk252 crore of the total blocked money to 28,867 customers until September 27 last, according to the Commerce Ministry.

More than a dozen troubled online shopping sites are yet to start refunding the customers.

These include Evaly, Sirajganj Shop, Needs, Twenty four TKT, E-orange, Wikum, Akash Neel, Priya Shop, Aladdin's Lamp, Amar Bazaar, Astha Pratik, Home Shop.com, Safe and Infinity Marketing Limited.

The Ministry of Commerce could not make it clear when the remaining amount will be refunded to the customers concerned.

The nine payment gateways and service-providing firms are bKash, Nagad, Software Shop (SSL), ShurjoMukhi, Foster Corporation, The City Bank, Dutch Bangla Bank, United Commercial Bank and Southeast Bank Ltd.

The Commerce Ministry started refunding the money in January earlier this year.

The government authorities concerned have taken multiple steps in the wake of various scandals by dubious e-commerce platforms.

The government on February 6 introduced the Digital Business Identification (DBID) system to bring discipline in the crisis-ridden e-commerce sector of the country.

The state authority -- Registrar of the Joint Stock Companies and Firms (RJSC) -- issues the DBID.

Experts suggested that the government should take prompt steps to restore clients' confidence for the sake of the e-commerce sector in the country.

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