A daylong training program titled “Connect, Influence & Grow: Leadership Development & Interpersonal Excellence” was held at Al-Arafah Islami Bank Training Institute (AIBTI), aiming to enhance the leadership qualities, interpersonal skills and professional excellence of the Bank’s Senior Executives and Managers.
The program was inaugurated on November 10, Tuesday, by the bank’s managing director Mohd Rafat Ullah Khan, who attended as chief guest.
The session was chaired by principal of AIBTI Md Abdur Rahim Duary.
Mohd Rafat Ullah Khan emphasized that effective leadership, efficient communication, mutual collaboration and accountability are essential for achieving institutional goals in an evolving banking environment.
Alongside professional knowledge, he highlighted the importance of developing leadership qualities, team coordination and the ability to make positive decisions.
He expressed his optimism that such training programs would play a significant role in enhancing both the individual and institutional performance of the Bank’s officials.
The training program was facilitated by Khandaker Zia Hasan, founder and chief executive officer of Zia’s Language Centre, Canada, who attended as resource person.
Through practical discussions and experience-sharing sessions, he presented various strategies for developing leadership skills.
A total of 40 Senior Executives and Managers of the Bank participated in the training program.
The day-long session covered various aspects of leadership concepts and development, emotional intelligence, communication skills, interpersonal relationship building, fostering mutual trust and enhancing team effectiveness.
These competencies are expected to contribute to improved workplace performance and enhanced customer service.
