Customers of National Bank PLC will be able to avail all banking services from October 15.
They will be able to withdraw money as per their demand from all branches and ATM booths across the country.
From the same day, counter services, the mobile app, internet banking and all other digital and online services of the bank will be fully operational.
On Thursday (8 October), National Bank PLC chairman Prof Melita Mehjabeen and acting managing director Zahidul Haque met Bangladesh Bank governor Md Mostaqur Rahman.
Bangladesh Bank deputy governors Md Habibur Rahman, Md Kabir Ahmed, Md Sarwar Hossain, and Md Anis Ur Rahman were present at the time.
During the meeting, the governor emphasized protecting the interests of depositors and keeping public confidence in the banking sector intact.
He instructed National Bank to take necessary measures to ensure withdrawal of money as per the demand of all its depositors.
In this context, at a meeting of the board of directors of National Bank held October 8, the management was instructed to provide customers with all banking services as per their demand from all branches and ATM booths of National Bank from October 15.
Chairman Prof Melita Mehjabeen informed the governor that good governance has been established in National Bank as a result of various recent initiatives by Bangladesh Bank.
Positive changes have also been brought to the senior management to enhance the efficiency and capacity of the bank.
She said: "With the overall cooperation of Bangladesh Bank and the coordinated efforts of the board of directors and the management, National Bank is returning to customer service at full pace. We are sincerely grateful to the customers who have stood by us patiently for a long time. We have always maintained a strict stance on recovering defaulted loans. No defaulter will be spared in the future either. We are determined to fully restore customers' trust through good governance, transparency and accountability."
Acting managing director Zahidul Haque said that necessary preparations are being made at all branches and ATM booths to keep services uninterrupted from October 15.
