Sonali Bank Limited, powered by Sonali Intellect Limited, has achieved a new milestone by closing its year-end process in eight hours.
The process took eight hours and 17 minutes last year while it was 11 hours and 28 minutes in 2018, they said in a press release.
At present, Sonali Intellect is now handling a total of 20,891,593 customers with 19,273,607 accounts at the bank, according to the statement.
It has transformed Sonali Bank’s traditional banking services from different vendor's stand alone platform to a centrally controlled Intellect Core Banking platform and delivering International standard Banking services to its customers with zero downtime.
Sonali Intellect Limited is a leading vendor in the BFSI space that has a local development center in Bangladesh that brings the state-of-the-art global financial technology to Bangladesh market.
Intellect CBS has been made Bangladesh ready completely through its local development and support center.
Intellect’s CBS implementation is a key milestone in the journey of Sonali bank’s 'Primary Banker' vision.
Ability to quickly launch new products also resulted in an immediate and consistent increase in its customer base. This technology transformation initiative has equipped Sonali Bank to compete directly with Private Commercial Banks while also providing efficient services to its existing customers.
The CBS migration in Sonali Bank started in 2014 with 120 branches and successfully completed all 1209 branches in 2017, there after SBL opened 16 branches with CBS.
Sonali Bank, which has 1,225 branches across Bangladesh, runs on Intellect CBS in full swing, providing centralized online, real time banking platform that could provide enhanced functionality and superior customer experience.
Md Ataur Rahman Prodhan, CEO & managing director, Sonali Bank Limited said: “Intellect's CBS implementation helped us achieve our twin targets of enhancing enterprise efficiency and customer experience. Intellect is the International Company having a strong local presence in Dhaka, giving us the unique advantage of providing our customers with unparalleled service with access to world renowned latest digital solutions.”
Banesh Prabhu, director, Sonali Intellect Limited, said, “While the banking Industry in Bangladesh is going through a significant technological evolution, Sonali Intellect Limited has demonstrated the capability to deliver world class Banking products to support the rapid change taking place in Banking and Financial services markets in Bangladesh and globally.
