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Dhaka Tribune

Bangladesh Bank issues guideline for illiterate customers

Update : 21 May 2018, 11:46 PM

Bangladesh Bank has issued a guideline for illiterate customers as they can easily withdraw cash from banks using cheques.

The central bank in a circular on Monday said all the scheduled banks would have to fill up the Know Your Customer (KYC) of illiterate customer properly. 

Apart from this, it said, banks could initiate biometrics, iris and facial recognition processes to make cash transactions easy for illiterate customers.

"To implement the process, the branches of all banks will have to build up their capacity for biometric information receiving and examine," the circular added.

If any client is unable to come to a branch, a nominated bank official can go to the client’s house to collect the cheque and a member of the client’s family can withdraw the money from the cash counter.

If the client comes to the branch alone, bank officials can write his or her cheque. In that case, bank officials will have to read out the amount of money to the client.

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