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Dhaka Tribune

New mobile financial service ‘tap’ launched

Chief of Army Staff General SM Shafiuddin Ahmed inaugurates the event

Update : 28 Jul 2021, 06:55 PM

A new mobile financial and payment service Trust Axiata Pay styled as "tap" was launched on Wednesday. 

Chief of Army Staff General SM Shafiuddin Ahmed, also the chairman of Trust Axiata Digital Limited that owns "tap", announced the commercial operation of the country's newest mobile financial and payment service in an inaugural ceremony held at the Trust Bank head office in Dhaka, reads a press release.

"In this technological era mobile financial service or MFS is a very fitting and useful technological tool. This is why Trust Bank Limited — a company of the Army Welfare Trust — has partnered with Asian tech giant Axiata Digital Services to launch the Trust Axiata Pay or ‘tap’,” the army chief said.

“I hope that we will be able to bring this service to the doorsteps of people inshallah,” he added, after cutting a cake and pressing the inaugural button.  


Also Read - Trust Bank and Axiata flag off MFS venture


Humaira Azam, managing director and chief executive officer of Trust Bank Limited, said: “Trust Bank aims to provide the best banking services to the people of the country. This is the reason for our partnership with Axiata Group. I believe digital transaction services can reach new heights through this partnership.” 

Acting CEO of Trust Axiata Digital Limited Dewan Nazmul Hasan said: “We are happy to be able to launch ‘tap’ at the year of the golden jubilee of our independence. We believe the people of the country will welcome this initiative by the Bangladesh Army and Trust Bank Limited. Trust Axiata Digital Limited will become an icon of trust in mobile banking in the country.” 

Trust Axiata Digital Limited was founded in May last year as a mobile financial services company. 

The company is a joint venture between Trust Bank Limited, Bangladesh and Axiata Digital Services Sdn Bhd, Malaysia. 

Formed under the Bangladesh Mobile Financial Services Regulations, 2018, Trust Axiata Digital Limited will operate as a Mobile Financial Services (MFS) and a Payment Service Provider (PSP) in Bangladesh. 

The new app, "tap", has brought the service aiming to promote cashless and universal banking, meaning payments-transactions using mobile phones in Bangladesh anytime and anywhere. 

The service will cater to all customers, corporate and government payments like merchant shopping, bill payment, fund transfer, cash-out from the agent, add money from the bank, insurance bill, passport fees, utility bill, NID fee, tuition fees, mobile recharge and e-commerce. 

Among others, Vice Chairman of Army Welfare Trust Maj Gen Shakil Ahmed; Managing Director of Army Welfare Trust Brig Gen Abul Mansur Md Ashraf Khan; CFO of Axiata Digital Services Anthony Sheyantha Abeykoon; Member of the Board of Directors of Axiata Digital Services Subbaraman Vaidyanathan; and Chief Strategy Officer of Axiata Digital Services Tomoo Maruyama attended the inauguration ceremony.

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