Mamun Rahman, one of the consumers waiting in the long queue at a vending station of Dhaka Power Distribution Company (DPDC) near the capital’s Azimpur bus terminal, said the new system is quite troublesome.
“I live in a rented house. I used to pay the electricity bill to the house owner at the end of the month. But now I have to pay the bill on my own. I have to wait for several hours in the long queue to pay the bill. This makes me late for work.”
Another consumer Sumi Islam, a resident of Sector No 4 of Uttara, said: “We have to pay the bill on weekdays. This is an extra hassle for us.”
She urged authorities to find ways so consumers can pay the bill without standing in the queue.
Morshed Rahman, who was waiting in a long queue at another vending station of DPDC at Asad Gate, said he cannot keep any other work on his schedule on the bill payment day as it takes up all his time. “You will see such long lines almost every day. But it becomes longer at the beginning and end of the month,” he observed.
Another consumer Nazma Haque said if the authorities do not ease the system the situation will get worse and that such inconvenience does not make sense: “About 100 million people across the country use mobile phones. We do not have to stand in the queue for recharge. Then why do we have to stand in the line to pay our electricity bill?”Prepaid electricity meters are causing major inconvenience to consumers, who say authorities introduced the system without offering consumers hassle-free means for bill payment. Consumers are forced to spend frustratingly long hours waiting in queue on weekdays to pay their bills.
Authorities say consumers will enjoy improved bill payment facilities within three months.
Consumers said they previously paid their electricity bills after consumption but now they have to pay the bill in advance and face considerable inconvenience when doing so.
Mamun Rahman, one of the consumers waiting in the long queue at a vending station of Dhaka Power Distribution Company (DPDC) near the capital’s Azimpur bus terminal, said the new system is quite troublesome.
“I live in a rented house. I used to pay the electricity bill to the house owner at the end of the month. But now I have to pay the bill on my own. I have to wait for several hours in the long queue to pay the bill. This makes me late for work.”
Another consumer Sumi Islam, a resident of Sector No 4 of Uttara, said: “We have to pay the bill on weekdays. This is an extra hassle for us.”
She urged authorities to find ways so consumers can pay the bill without standing in the queue.
Morshed Rahman, who was waiting in a long queue at another vending station of DPDC at Asad Gate, said he cannot keep any other work on his schedule on the bill payment day as it takes up all his time. “You will see such long lines almost every day. But it becomes longer at the beginning and end of the month,” he observed.
Another consumer Nazma Haque said if the authorities do not ease the system the situation will get worse and that such inconvenience does not make sense: “About 100 million people across the country use mobile phones. We do not have to stand in the queue for recharge. Then why do we have to stand in the line to pay our electricity bill?”
Mamun Rahman, one of the consumers waiting in the long queue at a vending station of Dhaka Power Distribution Company (DPDC) near the capital’s Azimpur bus terminal, said the new system is quite troublesome.
“I live in a rented house. I used to pay the electricity bill to the house owner at the end of the month. But now I have to pay the bill on my own. I have to wait for several hours in the long queue to pay the bill. This makes me late for work.”
Another consumer Sumi Islam, a resident of Sector No 4 of Uttara, said: “We have to pay the bill on weekdays. This is an extra hassle for us.”
She urged authorities to find ways so consumers can pay the bill without standing in the queue.
Morshed Rahman, who was waiting in a long queue at another vending station of DPDC at Asad Gate, said he cannot keep any other work on his schedule on the bill payment day as it takes up all his time. “You will see such long lines almost every day. But it becomes longer at the beginning and end of the month,” he observed.
Another consumer Nazma Haque said if the authorities do not ease the system the situation will get worse and that such inconvenience does not make sense: “About 100 million people across the country use mobile phones. We do not have to stand in the queue for recharge. Then why do we have to stand in the line to pay our electricity bill?”