Civil Aviation and Tourism Minister Rashed Khan Menon yesterday told the parliament that baggage lost or damaged in the Aviation Industry is exceptional incidents.
Replying to a query, the minister said sometimes passengers luggage go into wrong destination or remain unidentified due to the limitation of handling passengers.
It is not possible to identify all those damaged or lost baggage through system, he said adding that in those cases incidents of lost or damaged baggage are resolved through compensation following International rules.
The minister also said 36 luggage have been lost over the past three months.
