Bangladesh’s National Emergency Service 999 has received a total of 72,362,402 calls since its launch on December 12, 2017, reflecting public confidence in the emergency response system.
Police Headquarters on Monday evening said the nationwide service has continued to play a vital role in providing emergency assistance and facilitating rapid coordination among law enforcement and other emergency agencies.
Introduced as a centralized emergency helpline, 999 enables citizens to seek immediate assistance related to police services, fire incidents, and ambulance support from anywhere in the country.
Officials said the volume of calls received over the years demonstrates the increasing reliance of people on the service for emergency support and public safety needs.
The National Emergency Service was launched with the aim of ensuring quick access to emergency assistance through a single hotline and has since become one of the key public service platforms in the country.
Police Headquarters shared the latest call statistics on Monday evening, highlighting the service’s continued outreach and public engagement across the country.


