The Department of National Savings (DNS) has temporarily suspended the sale of savings certificates due to an ongoing server upgrade, leaving customers frustrated by a lack of prior notice about the disruption.
DNS officials announced that the server upgrade is essential and assured that normal services would resume by Monday noon.
However, as of the afternoon, many customers were still unable to access services.
The unexpected suspension has caused significant inconvenience to savings certificate customers, including both men and women, many of whom expressed their annoyance at the lack of timely communication.
Visitors reported being informed only upon arrival that services were unavailable, despite receiving assistance at the helpdesk with filling out forms.
