The Power Division has opened a control room at Bidyut Bhaban to monitor and supervise the uninterrupted power supply across Bangladesh during the current irrigation season, holy Ramadan and holy Eid-ul-Fitr.
The control room will remain open from 3:30pm to 9pm every day including on public holidays.
Mobile phone communication with the control room will be operational beyond this office period, said an office order, issued on Wednesday.
The contact numbers of the control room are 02-47120309 and 01739000293.
Eighteen officials under the Power Division will discharge their duties by rotation.
They will provide a solution to any complaints to be received from customers by communicating with the authorities concerned. If needed, they will inform the higher authorities to address any issue.
The new office order will be effective from Thursday, said the order.