Bangladesh Bank has directed to supply sufficient cash to the bank's ATM booths so that customers can ensure smooth transactions during the upcoming Eid-ul-Azha holiday.
At the same time, instructions have been given to ensure uninterrupted transactions of all digital services including Point of Sale (POS), e-payment gateway, and Mobile Financial Service (MFS).
On Sunday, the Payment Systems Department of Bangladesh Bank issued these instructions to the authorized banks of the country.
The government has decided to extend Eid-ul-Azha holiday by one more day to four days. Accordingly, the upcoming Eid-ul-Azha holiday will be from June 27-30. However, there are instructions to keep banks open till 10pm on the day before Eid.
According to the directive, seamless transactions should be ensured through ATM booths, Point of Sale (POS), e-payment gateways, and Mobile Financial Services (MFS) despite the shutdown. Banks have been asked to take special measures to ensure that customers are not harassed in these transactions.
Instructions have been given to ensure round-the-clock ATM service, rectification of technical faults in the booths at the earliest, and other security measures including vigilance of guards at the booths.
Banks have also been asked to take measures to ensure round-the-clock POS services, to make merchants and customers aware to prevent fraud.
In addition, instructions have been given to implement the card-based Card Not Present system in the case of e-payment gateways and the Two Factor Authentication system in the case of account transactions.
All banks and their associated companies providing Mobile Financial Services (MFS) like Bkash, Rocket and Nagad have been asked to ensure seamless transactions. In this case, the transaction information of any amount should be informed to the customer through SMS alert service.
