Biman Bangladesh Airlines has taken a series of immediate and long-term measures following recent technical issues reported on some of its flights, with authorities emphasizing that passenger safety and service quality remain the top priority.
The national flag carrier has ordered a full investigation into each incident, including a probe into the Dhaka–Abu Dhabi flight, where a problem with the lavatory flush was reported.
A four-member high-powered committee has been formed to review all technical problems that occurred between July 1 and August 13.
The committee will examine maintenance records and operational processes on a flight-by-flight basis, identify root causes, and determine whether negligence or oversight by any officials was involved.
It has been asked to submit its report within 10 working days with recommendations to prevent recurrence.
As part of accountability measures, Biman has already reshuffled its workforce.
Two officials have been transferred, with further changes under consideration.
One engineering officer has been transferred as a disciplinary measure, while another in Chittagong has been served a show-cause notice.
To strengthen technical capacity, Biman is arranging for additional spare wheels to be stocked at outstations, including Jeddah, Dubai, Madinah, Dammam, Abu Dhabi, and Sharjah, ensuring rapid replacement when required.
Procurement orders for the wheels have already been placed.
The director of Flight Operations has been instructed to investigate a wheel-burst incident in Jeddah.
Direct supervision has been reinforced under the director of Engineering and Material Management and the chief engineers.
Since August 18, a special night maintenance shift has been introduced for round-the-clock oversight.
The airline is also conducting a comprehensive review of its inventory management system, holding discussions with Boeing to revise the Component Services Program (CSP) list and resetting stock levels of spare parts in line with the Recommended Spare Parts List (RSPL).
Tailored Part Packages (TPP) based on actual usage data are under evaluation.
At the same time, recurrent training for engineers has been initiated, while a recruitment process for new apprentice mechanics is underway to enhance long-term technical capacity and strengthen in-house expertise.
Biman said it remains fully committed to upholding the highest standards of safety and technical reliability, with passenger security and trust at the core of its operations.