The Power Division of Bangladesh will soon become a paperless office by introducing an e-Filing system for its daily activities.
The e-Filing system is a digital registry and workflow system, providing an efficient computerised version of the century-old manual and heavily bureaucratic service delivery system now being used at every office affiliated with the division.
“The new system has been implemented on a trial basis in limited scale. Soon, it will be implemented fully. The file management system will be fully digitalised under the e-Filing system,” Power Secretary Monwar Islam said while talking to the Dhaka Tribune.
“All services of power division will be turned into e- service (electronic service) under a National e-Service System (NESS) to provide hassle-free, quick services to the people,” he added.
Earlier, State minister for Power, Energy and Mineral Resources Nasrul Hamid announced that the power division will become paperless within a year. On January 23, a meeting was held in this regard over the implementation of the system.
The meeting decided the division will be fully digitalised by March 26 this year using the e-filing software. The minister also asked the division to draw an action plan in this regard.
Monwar also expressed hope this digitalisation will help improve service delivery system, institutional capacity and establish good governance in the sector.
“The system allows us to track individual files swiftly and pending files can be easily identified, which will improve the files disposal rate.” he claimed.
The system will also work to ensure service delivery to the people in the least possible time, saving both time and labour in the process.
The division also hopes that the e-Filing system will help serve more clients per day, reduce corruption and ensure accountability and transparency in working process.