Flood disrupts mobile phone services in Sylhet, Sunamganj

Residents claim they are unable to contact anyone over phone or internet

The ongoing heavy rain and floods have disrupted networks of several telecom providers in Sylhet and Sunamganj areas.

Residents claim that they are unable to contact with anyone through their mobile phones or internet due to the networks being down.

Besides, due to the lack of electricity, people have been using generators for backup for a long time. However, many reported that they are now running out of fuel.

Telecom operator Grameenphone sources said they had shut down several towers on Thursday.

“Around 60% of the towers in Sunamganj have been shut. Residents near the haor areas have been facing the most network issues. We are trying our best to keep the towers running with generators, said an official of Teletalk’s Sylhet zone.

According to a top official of Banglalink, their employees are trying to keep their towers in operation with portable generators.

Bangladesh Mobile Phone Subscribers Association has expressed concern over the issue.

The devastating floods hit Sylhet and Sunamganj following heavy rainfall in the Assam and Meghalaya region of India.

The water level of the Surma River increased 26cm in 24 hours at Sunamganj point on Friday.