The modern era is that of technological advancement driven by innovation - innovation that pursues replacement of conventional practices through new ones to achieve better outcomes, hence allowing the practitioner a cutting edge over competitors. These competitive edges are often achieved by aptly combining existing tools of operation to breed new ones to obtain desired results. Systems Integration, therefore, are more in demand globally than ever before.
A research report by Research and Markets says that the global Systems Integration market is predicted to grow to $331.76 bn in 2018 from $191.36 bn in 2013, representing a compound annual growth rate (CAGR) of 11.6%. While the North American region is the global leader in use of the service, the APAC region consists of the fastest growing league of consumers.
Bangladesh, situated in the APAC region, is growing in global significance because it is a steadily growing economy in a strategically pivotal geographic location. A core factor driving this growth is an increasing digitisation of the public and private sectors, facilitating greater efficiency in operations. Economic prosperity has propelled competition among businesses; and businesses, in order to stay ahead of competitors, are resorting to innovative digital operational methods to obtain advantage through enhancing efficiency. Systems integration services, therefore, are being focused on by public and private sector alike more than ever before.
Systems Integration is an IT or engineering process that involves connecting different subsystems to perform as one system. Each integrated subsystem performs a required purpose, so that the unified system may perform the desired task suited to the unique requirement of the organisation implementing it. Systems or subsystems to be integrated often ranges over different fields of software and hardware engineering. Therefore, seasoned Systems Integrators have a wide range of skills and a firm knowledge base.
‘Systems Integrators are specialists in their respective fields, which means that they have unique skill sets that enable them to analyse an area of need and identify different components that need to integrate and achieve specific requirements of an organization,’ says Md. Jubair Ahmed, CEO of BASE Technologies, one of the leading Systems Integration services providers in Bangladesh. 'This is why corporations around the globe have been hiring Systems Integrators to help them implement sophisticated integrated systems in order to achieve simplified results to stay ahead of the competition,’ he further adds.
Telecommunication services providers, largely dependent on Information Technology for daily operations, have been among the most prominent users of Systems Integration services in the country.
They have availed the services to transform their IT architecture, to enhance network and cyber security, and to solve issues such as call drops, among others. Banks, FMCGs, organizations in many other industries are steadily following suit.
Bangladesh is rapidly becoming an epicenter of emerging and established global superpowers, and to keep up with the expanding growth prospects, digitization of the public sector that is on par with the highest international standards is gaining in importance. Systems Integrators in this case have a big role to play in order for the transformation to take place.
There are however challenges that are hindering the growth of the Systems Integration industry in Bangladesh. While the importance of the service is underestimated in some industries, the scope of the service is misunderstood in others. Often, organizations spend much more than they are required to in order to implement solutions, while some are willing to spend amounts that would not suffice their requirements.
In Bangladesh, the local Systems Integration industry is growing steadily. Experienced local consultants have been providing the services to leading companies across industries both locally and across borders. The public and defence sector have the scope to avail the perks of the service in order to introduce greater efficiency of operations and ensure greater security of assets.