• Tuesday, Jul 07, 2020
  • Last Update : 07:31 pm

BTRC chairman: Facebook rarely responds to our queries

  • Published at 09:55 pm June 12th, 2019
File Photo of BTRC new chairman Md Jahurul Haque Collected

BTRC organized the event titled 'Telecommunication services and activities of regulatory agencies' to know about user experiences and quality of telecom services

Bangladesh Telecommunication Regulatory Commission (BTRC) Chairman Jahurul Huq has said that Facebook authorities rarely respond to their queries. 

He said this at a public hearing held at the Institution of Engineers, Bangladesh (IEB) auditorium in the capital on Wednesday.

BTRC organized the event titled “Telecommunication services and activities of regulatory agencies” to know about user experiences and quality of telecom services.

The BTRC chairman said: “Facebook does not have any office in Bangladesh and its authorities never listen to our requests and directives as we do not have any jurisdiction over them, despite having a huge number of users in the country.”

Regarding radiation from mobile towers, Jahurul Huq said: “After the High Court directive, we examined the mobile towers and there is no reason to fear about radiation.”

He further said: “Despite attempts at blocking unwanted text messages, the mobile operators keep sending SMS to their subscribers. These text messages hamper concentration at work and annoy mobile users.

“Also, necessary text messages cannot be found due to the unwanted SMS flooding the inbox.”

He instructed mobile phone operators to work towards resolving the problems of their customers.

Besides, Complaints will be taken from the social networking site including facebook and other popular social networking site. 

At the hearing, customers raised various complaints about the slow speed of the internet, the price of packages, and other services.

About 165 from 1,600 people were registered, including government, semi-government and autonomous organization officials, telecommunication service providers, mobile phone users, consumer organizations, and related professionals, participated in the public hearing.

blogger sharing button blogger
buffer sharing button buffer
diaspora sharing button diaspora
digg sharing button digg
douban sharing button douban
email sharing button email
evernote sharing button evernote
flipboard sharing button flipboard
pocket sharing button getpocket
github sharing button github
gmail sharing button gmail
googlebookmarks sharing button googlebookmarks
hackernews sharing button hackernews
instapaper sharing button instapaper
line sharing button line
linkedin sharing button linkedin
livejournal sharing button livejournal
mailru sharing button mailru
medium sharing button medium
meneame sharing button meneame
messenger sharing button messenger
odnoklassniki sharing button odnoklassniki
pinterest sharing button pinterest
print sharing button print
qzone sharing button qzone
reddit sharing button reddit
refind sharing button refind
renren sharing button renren
skype sharing button skype
snapchat sharing button snapchat
surfingbird sharing button surfingbird
telegram sharing button telegram
tumblr sharing button tumblr
twitter sharing button twitter
vk sharing button vk
wechat sharing button wechat
weibo sharing button weibo
whatsapp sharing button whatsapp
wordpress sharing button wordpress
xing sharing button xing
yahoomail sharing button yahoomail