Disconnection of optical fibre cable between data centres at Motijheel and Mirpur caused the disruption, say officials
Bangladesh Bank faced a huge disruption in its IT infrastructure after an optical fibre cable between two data centres snapped.
“Our IT infrastructure faced various disruptions since last working day (April 13) owing to the disconnection of an optical fibre cable between the data centre at the central bank’s Motijheel office and its data centre at Mirpur,” said Muhammad Zakir Hasan, executive director (maintenance ) of Bangladesh Bank’s ICT Infrastructure Maintenance and Management Department, told Dhaka Tribune.
He said engineers of the central bank tried their best to restore the system since Tuesday and most of the services already resumed.
Officials of several departments of the central bank faced difficulties in their daily work due to the disruption.
The central bank website was also down on Tuesday, but has been restored.
Commercial bankers said that they were not able to continue the inter-bank transaction services as Bangladesh Bank on April 13 instructed them to stop the transaction services until further notice.
The function of the central bank's Bangladesh Automated Clearing House (BATCH) for clearing cheques and settling transactions through electronic fund transfer (EFT), came to a standstill due to the disruption of BB’s IT infrastructure and indecision from the government, said a high official of the central bank, seeking anonymity.
The high official said that firstly BB decided that the banks should remain closed amid lockdown as per the direction of the government, and then the government revised its previous decision and asked BB to keep the bank open amid the lockdown.
“This kind of indecision is another reason for which the BATCH and EFT services have been closed, but these transaction services will be restored within Sunday next,” said the BB official, who has vast knowledge about the issue.
Now only seven departments of Bangladesh Bank, including the Payment System Department, ICT Infrastructure Maintenance and Management Department, Common Services Department and Forex Reserve & Treasury Management Department, are open amid the countrywide lockdown as banks remain open on a limited scale amid the lockdown.
Banking transactions hours have been set from 10am to 1pm and banks will remain open till 2:30pm except on weekly and government holidays.