• Saturday, May 30, 2020
  • Last Update : 12:55 am

BB asks banks to ensure uninterrupted online, ATM services in Eid vacation

  • Published at 09:25 pm August 4th, 2019
ATM
A man withdraws cash from an ATM Syed Zakir Hossain/Dhaka Tribune

The banks should ensure that there is enough cash in the ATM booths and the booths and customers are safe

The Bangladesh Bank on Sunday asked all banks and mobile financial service providers to ensure uninterrupted online and electronic transaction services for the customers during the Eid-ul-Azha vacation.

A BB circular issued on the day said the service of automated teller machine (ATM), point of sales (POS), online banking and mobile financial services should not be interrupted as the banks would be closed during Eid vacation.

The banks should ensure that there is enough cash in the ATM booths and the booths and customers are safe, said the circular.

The technical efficiency of such services should also be maintained and the banks should take necessary precautions to face emergency situation.

The BB circular said if banks faced any service glitch, they must inform customers through SMS.

The helpline of such services should also remain open to take any complain from the customers, it added. 

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