More than 1,000,000 electricity users took the charge-free payment service since March 26
Utility subscribers across the country are now paying their bills, especially electricity payments, through bkash instead of going to banks amid coronavirus outbreak.
More than 1 million electricity users availed the charge-free service after the government announced general holiday on March 25, said the mobile financial service (MFS) provider in a media release yesterday.
However, the bkash did not disclose the number of other utility subscribers who took the emergency payment service.
Mizanur Rashid, chief commercial officer of bKash, said that the company was working relentlessly to keep emergency financial transaction services simple, secure and convenient to help people stay safe at home in the pandemic days.
“The bKash has taken technological and financial preparation coordinating with the power distribution companies to ensure customer convenience in this crisis period,” he said, adding that their effort eased the subscribers’ sufferings.
It also helped people maintain social distance, he mentioned, at the same time.
Besides, bKash agents across the country were ensuring services in this emergency period, added Rashid.
However, a very small portion of customers unable to avail the payment service currently due to some technical limitations, the press release said.