BTRC received 2,947 complaints about mobile phone services last year, and disposed of 2,838 of them, the acting BTRC chief said
The Bangladesh Telecommunication Regulatory Commission (BTRC) will send letters to mobile network operators asking them to stop offering internet packages with validity of less than seven days from January 27, BTRC acting chairman Jahurul Haque said on Wednesday.
During a views exchange meeting with members of the Telecom Reporters Network Bangladesh at its office, he said that ensuring quality mobile network and data services will be a big challenge this year, reports UNB.
BTRC received 2,947 complaints about mobile phone services last year, and disposed of 2,838 of them, the acting BTRC chief said.
BTRC Commissioner Rezaul Kader said mobile phone operators would be ranked based on their service quality. “Customers can choose operators after checking the ranking,” he said.
“We want to start 5G services in 2020. We are working on it,” said BTRC Commissioner (Spectrum) Aminul Haque.