Around 90% of passengers are dissatisfied with the public transport system
Around 95% of passengers using public transport in Dhaka are suffering in the chaos of Ramadan traffic due to a change in office schedules during the month.
Dhaka’s passengers reported they mostly suffer between 3pm and 6:30pm, according to a survey released yesterday by the passenger welfare platform, Bangladesh Jatri Kalyan Samity.
The survey found that 98% of buses charge extra fare under pretext of offering "seating service," and 97% of buses and minibuses lock their doors during the Iftar rush hour.
Around 90% of passengers are dissatisfied with the public transport system.
100% of CNG run auto-rickshaws are running on a contractual basis, charging 3-4 times more than the usual fare. Moreover, 93% of CNG run auto-rickshaws reject passengers, refusing to take them to their desired destinations.
Motorcycles registered with ride-sharing services are charging 3-4 times higher fares after 4pm, without registering their trips on the ridesharing app.
36% of passengers said they have to ride buses standing, despite paying higher fees for their so called "seating service."
93% of the commuters have no idea about where to complain, while 90% say they do not complain as they doubt complaining would yield any results.