Elderly man denied tickets for wearing lungi sparks controversy
The cineplex authorities apologize for not allowing the elderly customer to enter the cinema hall
A video of an elderly man, who claimed to have been denied tickets as he was wearing a lungi, went viral on social media on Wednesday.
The elderly man went to Sony square branch of Star Cineplex to watch “Poran” featuring Sariful Razz, Bidya Sinha Mim and Yash Rohan.
In the video, the man said: “They did not sell tickets to me because I am wearing a lungi.”
After watching the video, social media users called out the authorities asking for an explanation of the incident.
Later, in a Facebook post, Star Cineplex clarified its stance on the issue and informed that they do not discriminate against customers based on anything.
“We would like to clarify Star Cineplex does not discriminate against customers based on anything, least of all a person’s attire. No such policies exist at our organization that would deny a person the right to purchase a ticket because of them choosing to wear a lungi. We want to emphasise everyone is welcome to experience their favourite movies at our cinema halls. The incident being circulated through social media is most likely the result of an unfortunate misunderstanding,” reads the official statement of the Star Cineplex.
“We are deeply shocked to see such an event take place and grateful to the relevant parties for bringing it to our attention. We, at Star Cineplex, are committed to deliver the best cinematic experience possible to our customers and we would like to warmly invite this person alongside his family at our Sony Square branch to watch Poran. Furthermore, we are investigating this incident as we speak so as to ensure no such misunderstandings take place in the future. Thank you for being with us,” added the post.
Meanwhile, Razz, one of the artists of film, promised to watch “Poran” with the elderly man with his team.