The prime minister’s ICT Affairs Adviser Sajeeb Wazed Joy has launched national call centre ‘333’ which is to provide remedies to social problems being faced by people across the country alongside different government information and contacts.
“People do not have to come to government offices... We will provide all services to their doorsteps,” Joy said while inaugurating the service at the Prime Minister’s Office on Thursday.
Officials familiar with the service said people would be able to get 24/7 information services from the number “333” to both mobile phones and land telephones nationwide.
For overseas users, the call centre can be reached at 09666789333.
Joy said the Awami League government had enacted vast plans to provide services to people’s doorsteps as it always thinks about the future of the country where people will not face any hassle.
“Our aim is to move forward fast, not slowly,” he said, adding that the country is no more a poor country, as Bangladesh has become eligible to graduate to the developing nation status from the status of least developed country through proper planning and successful implementation.
Joy said: “Now our target is to turn Bangladesh into a developed country by 2041. It is believed that Awami League will be able to attain two to three years ahead of its time, if the citizens of the country keep voting Awami League to power.”
He further said the main objective of the government’s “Digital Bangladesh” initiative is to reach out to rural citizens with government services.
“To attain the goal, we have introduced digital centres at union level as well as 3G and 4G networks in the country,” he said. “The citizens will not have to go to government offices, services will come at citizens’ fingertip.”