Bangladesh Telecommunication Regulatory Commission (BTRC) has launched its new short code number 100 in a bid to solve customer hazards and problems quickly.
BTRC issued an order in this regard on Sunday cancelling the previous short code 2872.
According to the order, the operation of Complains for Telecommunication Service (CTS) call centre has gone easier with the new three-digit short code.
BTRC Secretary Saewar Alam told UNB that the previous number was changed as it was difficult for customers to recognize.
The customers will be able to lodge complains from 9am to 5pm on working days.
Along with the short code, phone number 01555121121 and website [email protected]
are also available to lodge complain.