Bangladesh Telecommunication Company Limited (BTCL) has fixed a signalling card problem that had been disconnecting landline phone calls to mobile phones from Tuesday morning onward across the country.
Fixed phone subscribers in Dhaka, Chittagong, Khulna, and Sylhet metropolises could not connect with mobile phone users, irrespective of mobile phone operators. However, calls by fixed phone subscribers in Bogra and Barisal cities to other phones did go through.
According to a BTCL-issued statement, the Dhaka Power Distribution Company's (DPDC) power distribution line interrupted the signalling system of BTCL’s ANS gateway exchange at Moghbazar. The interruption disconnected BTCL’s fixed to mobile subscribers’ connections.
BTCL engineers fixed the problem in the afternoon, confirmed its Director of PR & Publication Mir Mohammad Morshed to the Dhaka Tribune.