Due to convenience and faster settlement compared to paper-based processes, MetLife Bangladesh customers are increasingly using the company's easy-to-use online claims submission platform.
Now two out of every three individual customers are submitting their insurance claims online, reads a press release.
MetLife's state-of-the-art online platform enables customers to receive the number of their claims within 24-72 hours.
MetLife's Corporate customers are also enjoying the benefits of this online claims submission platform with 4 out of every 5 corporate medical claims submitted online.
Commenting on the benefits of online claims submission, MetLife Bangladesh's Chief Executive Officer Ala Ahmad said: "Getting claims from insurance fast and without any hassle is one of the most important experiences for customers as it helps build confidence in insurance. At MetLife, we are investing in advanced technology to bring more people under the protection of insurance."
MetLife Bangladesh has a strong track record of claims settlement. In the first half of 2022, the company has settled 1,279 Crore Taka of insurance claims.