MetLife Bangladesh customers have received 1,279 crore taka from their insurance policies in the first six months of 2022 (January – June). This amount includes the amount received from policy maturity and claims from loss of life and medical needs.
According to a press release, customers of MetLife Bangladesh enjoy the best claims receiving experience as they can now receive their claims (medical treatment and loss of life) amount within three days by uploading the correct set of documents on MetLife’s AI (Artificial Intelligence) enabled online claims submission platform.
In the last five years (2017-2021), cumulatively MetLife Bangladesh has settled claims of Tk5,900 crore.
Commenting on this, MetLife Bangladesh’s CEO, Ala Ahmad said: “We understand that it is very important for customers to receive financial benefit from their insurance quickly and without any hassle. Hence, we are continuously improving our efficiency so that customers can enjoy a seamless and the fastest claims settlement experience.”