Popular Diagnostic centre fined Tk50,000
As operations are on to see if hospitals, diagnostic centres and clinics in Dhaka are charging extra fees from people coming to test dengue, Popular Diagnostic centre has been fined Tk50,000, while operation is going on at Square hospital and IBN Sina Diagnostic and Consultation Center confirmed Manzur Mohammad Shahriar, deputy director (Dhaka Division) of the Directorate of National Consumer Rights Protection (DNCRP).
Different hospitals in the Dhanmondi area of the capital were fined on Monday, Abdul Jabbar Mondol, DNCRP said.
At the same time, the department has summoned LabAid, Ibn Sina authorities for charging the additional fee.
The surveillance teams found that some hospitals in Dhaka including Birdem, BSMMU, IBN Sina, LabAid and Popular diagnostic centre are charging more than the government fixed fee for the dengue test.
Dhaka Tribune visited some city hospitals including IBN Sina Diagnostic and Consultation Center, Dhaka Community Hospital, Health and Hope Hospital, Lab Science, BRB Hospital, Samorita Hospital Ltd, Square Hospital and saw that some of them are charging more than the fixed fee.
According to the survey it is found that Birdem Hospital s charging Tk 490 for NSI, Tk650 for IgG-IgM and Tk350 for complete blood count (CBC).
BSMMU charging Tk609 for NSI, Tk 600 for IgG-IgM and Tk200 for CBC.
Somorita Hospital Limited is charging Tk40 extra in the name of butterfly needle and vacuum violet.
Abdul Jabbar Mondol, Directorate of National Consumer Rights said, the government has fixed the dengue test fee including all, and no one can charge extra in the name of service charge, needle, tube, disposable sheet/vacationer.
Popular Diagnostic Centre in Dhanmondi did not follow the government instructions, they are charging as before. For NS1 they took Tk1200 instead of Tk500, IgG-IgM- Tk1200 instead of taking Tk500 and CBC around Tk500. But at the bottom of the money receipt they are giving around 60% discount which is an offense. They cannot do it since government has fixed the amount.
Abdul Jabbar Mondol said, we have fined Popular Diagnostic Centre Tk50,000 for charging extra. Since we are receiving information against IBN Sina, Malibagh branch and Lab Aid, Dhanmondi branch we will launch a drive there tomorrow.
He also requested people to lodge complaints to the Directorate of National Consumer Rights if any hospitals charges extra fees.
Habib Rahman went to Lab Aid Hospital for CBC/ Platelets count test on Monday noon. When he was at payment counter he saw that the money receipt shows Tk610. According to the receipt CBC/ platelet count fee was Tk550 where as the government fixed fee is Tk400. The authority has charged him Tk60 extra in the name of service charge and others.
They also charging Tk138 extra for delivering the report on emergency basis.
“I frequently come here for tests and I get reports on the same day. But on Monday, they told me to pay extra fee, otherwise, to take the report the next day.” he said.
Another patient said, since I was eager to know my platelet count and wanted the report on an emergency basis they asked me to pay emergency fee for delivering the report by 5pm on Monday.
When contacted Mohammod Alamgeer, Head of Operation, Lab Aid Hospitals and diagnostic centre said, we are charging according to the government’s fixed fee.