DhakaTribune
Wednesday October 18, 2017 10:15 AM

Has your Facebook account been blocked? Follow these simple steps

  • Published at 12:26 PM April 17, 2017
  • Last updated at 12:53 PM April 17, 2017
Has your Facebook account been blocked? Follow these simple steps

Facebook started disabling accounts on Friday without notifying account holders beforehand

Many Bangladeshi Facebook users have complained that their accounts have been blocked or made inaccessible by the social media giant within the last several days.

Before approaching Facebook to complain about your blocked or deactivated account, first try to understand why it is inaccessible. Generally, users may be blocked out of their accounts temporarily for technical reasons. In such cases, Facebook usually fixes the issue itself and informs users.

Also, if a certain number of users report an account as fake or for posting sensitive or controversial material, Facebook may block it.

In most cases, genuine accounts can be recovered by following simple steps.

Go to this link first https://www.facebook.com/help/contact/logout?id=260749603972907

Fill in the sections properly and make sure to use a good resolution JPEG image.

Once you fill in the information, Facebook will inform you that they will contact you at your e-mail address after reviewing your ID.

It may take a while to verify your request and your account will remain locked until then.


Also Read- Dhaka is second most active city in world for Facebook users


If there is a phishing attack or hacking attempt, the user should not try to login for the next 96 hours.

In such cases, the user can follow the two steps to recover the account –

Step 1- Clear browser cache and cookie before logging in

Step 2- Enter the mobile number you used when creating your account and Facebook will send a verification code to the number, which can be used to recover the account.


Also Read- Many fall victim to Facebook blocking fake accounts


Facebook has launched a campaign to block fake accounts in Bangladesh to help the government prevent criminal activities.

It started disabling accounts on Friday without notifying account holders beforehand. The campaign was intensified on Saturday.

A recent report ranked Dhaka second in terms of having the most active Facebook users in the world.

At a meeting with State Minister for Posts and Telecommunications Tarana Halim in Singapore on March 30, Facebook assured her of blocking fake accounts in Bangladesh.

Facebook also blocked 30,000 fake accounts in France ahead of its presidential polls set to be held on April 23.

The social media giant explains in its “Statement of Rights and Responsibilities” section that it can block or deactivate an account if the user “violate the letter or spirit of this Statement, or otherwise create risk or possible legal exposure for us.”

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